Print or Reprint a Receipt

Written By Mark Hardwick

Last updated Over 1 year ago

To print or reprint a receipt for an order that was performed on the active drawer:

  1. Tap the Orders tab located in the top menu bar. 

  2. Based on the status of the order (unpaid or paid), tap on Open or Completed from the left side navigation menu, or if reprinting a voided transaction, tap Voids.

  3. Locate the order and tap the View Order button. 

  4. Tap the Overflow Menu (three vertical dots in the top right of the Orders card.

  5. Tap the Print Receipt button (for Open orders) or Reprint Receipt (for Completed orders).

  6. If you are reprinting a receipt for a completed transaction, select which type of receipt you want to print. The options include the Order Receipt, Kitchen Ticket, or Payment Receipt (Ticket X-X).

  7. Tap Print