Reconciling Tips

Written By David Henkel

Last updated Over 1 year ago

Reconcile Tips Screen

The Reconcile Tips screen (located by tapping ☰ and selecting Reconcile Tips) allows you to view all paid orders with the option to add, adjust or finalize the tip amounts. You can navigate between each option using the left-side navigation menu, which includes the following menu items:

  • The Tips menu displays all completed (paid) orders that do not have a tip. You can add a tip amount to the order by tapping Add Tip.

  • The Adjust menu displays all the completed (paid) orders with a tip amount with the option to adjust the tip amount via the Adjust Tip button.

  • The Finalize screen displays all the completed (paid) orders with a tip amount with the option to finalize the tip amount for all orders. Once tips are finalized, they cannot be adjusted.

Add Tips

To add a tip to a paid check:

  1. From the home screen on the Register, tap the hamburger menu in the top-left corner of the screen.

  2. Tap Reconcile Tips from the fly-out navigation menu. 

  3. With Tips selected in the left-side menu, locate the order and tap Add Tip.

  4. Enter the tip amount using the on-screen keyboard and tap Apply.

  5. Once the tip has been added, the order will no longer be visible in Tips (it will be visible in Adjust and Finalize).

Adjust Tips

You can adjust the tip amount on a paid check if the tip has not been finalized. To adjust the tip amount:

  1. From the home screen on the Register, tap the hamburger menu in the top-left corner of the screen.

  2. Tap Reconcile Tips from the fly-out navigation menu.

  3. Tap Adjust in the left-side menu.

  4. Locate the order and tap Adjust Tip.

  5. Enter the adjusted tip amount and tap Apply to update the order with the new tip amount.

For more information on managing tips see the Collecting Tips and Non-Cash Tip and Gratuity Payouts articles.