Step 1: Closing Drawer(s)

The Register requires an active drawer session to perform a transaction, at least one drawer will be closed each business day. Drawers are closed at the end of a shift or the end of the business day. Drawers are automatically closed at 4:00 AM each day.

Begin by tapping the hamburger menu in the screen's top-left corner and Close Drawer.

Conditions to Close the Drawer

To complete the process of closing a drawer, the following two conditions must be met:

• All non-cash (credit card) tips must be finalized. 

• All unpaid orders must be closed (paid for or voided) or transferred to another drawer.

If there are unfinalized tips or open (unpaid) orders, a notification will prompt you to complete either (or both) tasks before you can proceed with closing the drawer. See the —— article for more information.

Reconcile Cash

If all the conditions are met, close the drawer by counting the cash and entering the "Actual Cash in Drawer" amount in the numeric keypad. The system will compare this number to the "Expected Cash in Drawer" amount and calculate the difference.

Note: If the Require Denomination Entry When Opening/Closing Drawers setting is enabled the system will require you to count and enter each denomination before closing the drawer. This ensures a more accurate management of drawer contents.  

Close the Drawer

Once the cash amounts are entered and all conditions are fulfilled, tap the Close Drawer button to close the drawer and print the Closed Drawer Report.