Tables Overview

Written By David Henkel

Last updated About 1 year ago

Table mapping in BackOffice allows you to design and organize restaurant floor plans to improve order accuracy and service efficiency. With this feature, you can:

  • Create and name floor plans (e.g., “Patio Layout” or “Holiday Bar”).

  • Assign tables to groups (Bar, Patio, Dining) and numbers (1-99).

  • Add obstacles, labels, and decorations for visual clarity.

  • Activate or deactivate floor plans to match operational needs.

Active floor plans sync directly with the Register, ensuring orders are assigned to the correct tables.

Accessing Table Mapping in BackOffice:

  1. Log into BackOffice.

  2. Click Floor Plans in the left navigation menu.

  3. View a list of existing floor plans, including their status (active/inactive) and table counts.

Key Features & Workflows

Creating a Floor Plan

  • Click Create Floor and name your layout (e.g., “Outdoor Seating”).

  • Choose Save & Close to save the plan for later editing, or Build Floor Plan to open the editor immediately.

Editing Floor Plans

  • Hover over a floor plan and click the Edit icon (pencil) to:

    • Drag and drop tables onto the workspace, assigning groups and numbers.

    • Mark obstacles (e.g., walls, pillars) for staff awareness.

    • Add labels (e.g., “Kitchen Entrance”) or decorations for visual guidance.

  • Click Update to apply changes.

Activating Floor Plans

  • Toggle the Enable switch on/off in the editor for any floor plan.

  • Only active plans appear at the Register for table assignments.

Using Table Mapping at the Register

  • When creating an order, select the Tables tab in the Register to view active tables to assign the current order to.

  • This ensures orders are routed correctly, especially during peak hours.