Tip Settings

Written By David Henkel

Last updated Over 1 year ago

Managing Tip Settings in the BackOffice

The BackOffice allows you to customize how tips are managed and presented in the Register. This article will guide you through the steps to access and adjust your tip settings.

Step 1: Navigate to Tip Settings

  1. Log into the BackOffice.

  2. Select Settings from the left-hand navigation menu.

  3. Go to System and choose Tips to open the tip settings page.

Step 2: Configure Tip Settings

The Tips menu is divided into five sections to help you customize your tipping preferences:

  • Tip Amounts
    Select from default percentages (15%, 20%, 25%) or set custom percentages for tip options.

  • Tip Paid Ins
    Enable tips paid in from third-party sources, such as DoorDash, and manage third-party sources directly.

  • No Tip Option
    Choose how the no-tip option is displayed to customers:

    • "Next Time" for a softer, friendlier message.

    • "No Tip" for a more direct option.

  • Tip Reactions
    Enable smiling emojis that appear alongside tip amounts, with happier emojis displayed for higher tips.

  • Table Service Tips
    Enable the Carry to Table button, which allows staff to skip the tip screen when delivering checks to customers. This lets customers add tips directly on printed receipts.

Step 3: Save Your Changes

Once you have made your desired adjustments, click Save to apply the changes to your tip settings.