Item Discounts

Written By Mark Hardwick

Last updated Over 1 year ago

The Item Discount feature allows users to apply a Custom Discount or Preset Discount to a single item.

Item Discount Types

There are two types of discounts that you can apply to an item: Custom Discounts and Preset Discounts. With a Custom Discount, you can apply a percentage or fixed dollar amount discount by entering a value upon applying the discount. Alternatively, you can apply Preset Discounts created by administrators in the BackOffice. Preset Discounts are a helpful tool for tracking discounts (e.g., employee discounts) and promotions.

Apply Custom Discounts to Items

To apply a Custom Discount to an Item:

  1. Tap the Item in the cart to access the Item Details popup window. Note that for complex items with modifiers, the Item Details popup will automatically appear when first tapping the item (when you add it to the cart). 

  2. Tap Discounts from the left-side navigation menu.

  3. In the Discount module, tap Apply Custom Discount.

  4. Give the discount a name

  5. Select whether the discount is a percentage or a dollar amount.

  6. Enter the amount using the keypad on the right.

  7. Tap Apply Discount to apply the discount to the item. After the discount is applied, the Apply Custom Discount button will be replaced with a new button that includes the name and discount amount. 

  8. Tap Update Item to close the Item Details window (or tap the Add to Cart button if adding the item to the cart).

Apply Preset Discounts to Items

To apply a Preset Discount to an Item:

  1. Tap the Item in the cart to access the Item Details popup window. Note that for complex items with modifiers, the Item Details popup will automatically appear when first tapping the item (when you add it to the cart). 

  2. Tap Discounts from the left-side navigation menu.

  3. In the Discount module, tap the Preset Discount button you want to apply to the item.

  4. Tap Update Item to close the Item Details window (or tap the Add to Cart button if adding the item to the cart).

Remove Item Discount

To remove a Custom or Preset discount from an item:

  1. Tap the item in the cart to open the Item Details popup window.

  2. Tap Discounts from the left-side menu.

  3. Tap the selected discount again to remove the applied discount from the item.